Welcome to the official website of Nahvane LLC.

These Terms and Conditions of Service apply to your access, browsing, and use of the Nahvane LLC website, as well as any purchases made through this site. By accessing the website, placing an order, or completing a payment, you acknowledge that you have read, understood, and agreed to be bound by these terms and all relevant website policies.

If you do not agree with any part of these terms, please discontinue your use of this website.

Company Information and Scope of Business

Company: Nahvane LLC
Address: 1330 Lilac Way Apt 104, Jerseyville, IL 62052
Phone: 6186035568
Email:
beth@nahvane.com
support@nahvane.com

Nahvane LLC is a retail business specializing in women’s casual wear and seasonal apparel. Our product offerings include:

Winter down jackets and insulated outerwear.

Straight-leg jeans and everyday casual trousers.

Knitted sweaters and other autumn/winter apparel.

Women’s everyday casual clothing.

Other related seasonal apparel and complementary items.

We are committed to providing our customers with comfortable, practical clothing options suitable for daily wear.

Product Information and Descriptions

We strive to ensure that the images, styles, colors, sizes, materials, and descriptions of products displayed on our website are accurate and clear.

Please note that due to variations in screen resolution, brightness, and display settings across different electronic devices, the actual color of a product may differ slightly from what is shown on the website.

Customers should carefully review product details, sizing information, pricing, and other relevant information before making a purchase.

Nahvane LLC reserves the right to update product information, adjust the content displayed on the website, or discontinue the sale of specific items, as deemed appropriate.

Order Submission and Confirmation

Customers may select products, confirm sizes and colors, provide shipping information, and submit orders through our website.

When placing an order, customers must ensure that all provided information is true, accurate, and complete, including:

Recipient’s full name.

Email address.

Contact phone number.

Billing address.

Shipping address.

Necessary payment information. Once an order is submitted, we may send an order confirmation notification to the email address provided by the customer.

An order confirmation email indicates that we have received the order, but it does not necessarily mean that the order has been finally accepted. We may decline or cancel an order in the event of out-of-stock items, pricing errors, failed payment authorization, suspected fraud, or other reasonable circumstances.

For orders that have been paid for but subsequently cancelled, we will arrange for a refund in accordance with applicable policies and laws.

Pricing, Payment, and Billing Terms

The prices for products on the website are those displayed on the product page and the checkout page at the time the customer places an order.

Applicable sales taxes, shipping fees, and other related charges will be displayed during the checkout process in accordance with relevant requirements.

We accept the payment methods provided at the checkout, which may include:

Visa

Mastercard

American Express

Other supported electronic payment methods.

Payments are processed through third-party payment processing services, including Stripe, where applicable.

Stripe is an independent third-party payment processor and is not a business partner, owner of the products, or affiliated retailer of Nahvane LLC.

Customers must ensure that their payment information is accurate and valid, and that they have the legal authorization to use the chosen payment method.

One-Time Purchase and Billing Policy

Standard products sold on the Nahvane LLC website are offered on a one-time purchase basis.

Once a customer completes payment for an order, that payment applies exclusively to the specific products and the order in question.

Purchasing standard products does not automatically initiate a subscription service, recurring membership charges, or an auto-renewal plan.

Specific billing rules are as follows:

Each order is an independent, one-time transaction.

Customers are only required to pay for orders they have explicitly submitted and authorized.

Completing a purchase does not trigger any subsequent recurring charges.

To make additional purchases, customers must submit a new order and complete a new payment authorization.

Refunds are handled in accordance with the Return and Refund Policy published on this website.

If a customer chooses to authorize other separate transactions, those transactions will be processed according to the terms of the respective orders and payment instructions.

Ownership and Title of Goods

Nahvane LLC is the operating entity and seller for products sold through this website, and is responsible for product sales, order processing, and related contractual obligations.

Ownership of goods is determined according to the following principles:

Ownership Prior to Payment

Until payment for an order is completed, ownership of the goods remains with Nahvane LLC or the relevant supplier who holds legal title to the goods. The mere submission of an order by a customer does not constitute a transfer of ownership.

Ownership After Payment

Once a customer has completed payment for an order and the order has been confirmed, Nahvane LLC will fulfill its obligation to deliver the goods in accordance with the terms of the order.

Except as otherwise provided by applicable law or agreed upon by the parties, ownership and title to the goods transfer to the customer upon actual delivery of the goods to the customer or to a recipient legally designated by the customer.

Status of Goods After Delivery

Upon completion of delivery, the customer acquires legal ownership of the purchased physical goods and may use, store, or dispose of them at their own discretion, in compliance with applicable laws.

Seller’s Responsibilities

The use of third-party payment processors or logistics carriers does not alter the contractual responsibilities or legal obligations of Nahvane LLC as the seller.

The transfer of ownership does not exempt Nahvane LLC from its legal obligations regarding product quality, refunds, after-sales service, or consumer protection.

Delivery and Order Fulfillment

Nahvane LLC is responsible for arranging order processing, product packaging, and shipment.

For orders within the United States, estimated delivery times, logistics providers, and associated costs are as stated in the website’s shipping policy and on the checkout page.

Depending on the order destination, package dimensions, and specific shipping arrangements, we may utilize logistics services such as USPS, UPS, or FedEx.

In the event of shipping delays, damage to goods, lost packages, or other delivery issues, customers may contact us for assistance.

We will investigate the situation and provide an appropriate resolution—such as resending the items or issuing a refund—in accordance with applicable laws.

Return and Refund Policy

Customers may request a return or refund in accordance with the return and refund policy published on the Nahvane LLC website. Generally, return requests may be submitted within 30 calendar days from the date the customer receives the items; specific eligibility conditions are governed by the return policy.

Items with opened packaging may still be returned, provided they meet the return criteria. Apparel that has been reasonably tried on—while remaining in its original, hygienic condition—may also be returned in accordance with the relevant policy.

In the event of quality issues, the delivery of incorrect items, or other circumstances warranting a refund under the law, we will process the matter in compliance with applicable regulations.

Once a return request is approved, refunds will be issued via the original payment method. The time required for the funds to appear in your account depends on the payment service provider and the relevant financial institution.

Intellectual Property and Ownership Protection

All intellectual property on the Nahvane LLC website is owned by Nahvane LLC or used by the company under legal authorization.

Protected content includes, but is not limited to:

The Nahvane LLC brand name and logo.

Text and original content found on website pages.

Product display images and promotional photographs.

Product descriptions and marketing copy.

Website graphics, page layouts, and visual elements.

Other commercial content owned or licensed in accordance with the law.

Without prior written permission from the respective intellectual property rights holder, no individual or organization may:

Reproduce, republish, or distribute protected website content for commercial purposes.

Use the Nahvane LLC brand name or logo without authorization.

Download, modify, or commercially use product images without permission.

Use website content to create counterfeit websites or for misleading commercial promotion.

Infringe upon the trademark rights, copyrights, or other intellectual property rights held by Nahvane LLC or third parties.

When a customer purchases a physical apparel item, they acquire ownership of the item itself, but do not acquire any rights to the brand name, trademarks, product photography, website content, or other intellectual property.

All intellectual property rights and related interests not expressly granted herein are reserved by their respective legal owners.

Acceptable Use and Prohibited Conduct

Customers may use this website for lawful purposes, including browsing products, personal shopping, managing orders, and communicating with customer service.

When using this website, customers must not:

Submit false, misleading, or unauthorized personal information.

Use stolen bank cards or any other illicit payment methods. Engaging in fraudulent purchases or malicious transactional activities.

Gaining unauthorized access to the website’s backend or other restricted systems.

Uploading viruses, malicious software, or other harmful code.

Interfering with the normal operation of the website or compromising its security.

Bulk scraping, copying, or commercially using website content without authorization.

Impersonating other individuals, companies, or business entities.

Using this website to engage in activities that violate U.S. federal, state, or local laws.

If we discover or have reasonable grounds to suspect any of the above activities, we may, depending on the circumstances, take the following actions:

Refuse or suspend the processing of relevant orders.

Cancel transactions that pose a reasonable risk.

Restrict or suspend access to the website.

Implement necessary security and protective measures.

Report illegal activities to relevant authorities, as permitted or required by law.

These measures will be implemented in accordance with applicable law and shall not affect the consumer rights to which customers are entitled by law.

Limitation of Liability

To the maximum extent permitted by applicable law, Nahvane LLC shall not be held liable for any indirect, incidental, special, or consequential losses arising from the use of the website or the purchase of products, beyond what is permitted by law.

Such losses may include loss of profits, loss of business opportunities, or other indirect economic losses.

Where the law allows for such limitations, our cumulative liability for contractual obligations arising directly from a specific order shall, in principle, not exceed the actual amount paid for the specific product(s) in that order that are the subject of the dispute.

However, the following liabilities are not excluded or limited by these terms:

Liability arising from fraud or willful misconduct.

Liability that cannot be limited under applicable law.

Liability for personal injury that cannot be excluded by law.

Mandatory rights and remedies to which consumers are entitled by law.

Other liabilities that cannot be limited or waived by law.

Nothing in these terms shall be construed as waiving the obligations that Nahvane LLC is legally required to fulfill regarding the sale of products and after-sales service.

Dispute Resolution

Should a customer have a dispute regarding product quality, orders, payments, delivery, refunds, or other services, we recommend contacting Nahvane LLC through our customer service channels first.

We will make reasonable efforts to understand the nature of the dispute and seek a resolution through amicable communication.

Customers may raise a dispute by:

Submitting a complaint via our customer service email.

Providing the order number and relevant transaction documentation. Consult with the customer service team to reach a resolution.

If a resolution cannot be reached through consultation, file a lawsuit with a court of competent jurisdiction.

Lodge a complaint with the relevant consumer protection agency or government authority, in accordance with applicable law.

Unless otherwise agreed upon by both parties through a legally valid arrangement, these terms shall not compel the customer to waive any rights to initiate legal proceedings or other statutory remedies to which they are entitled by law.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms of Service or transactions for goods shall be subject to the jurisdiction of a court of competent jurisdiction.

Nothing in these Terms is intended to exclude any mandatory consumer protection rights granted by the laws applicable in the customer’s place of residence.

Privacy and Personal Information Protection

When accessing and using this website, customers are also subject to the Privacy Policy issued by Nahvane LLC.

We may collect and process information necessary for the fulfillment of orders, payment processing, delivery of goods, customer service, and website operations.

Customer personal information will be handled in accordance with the website’s Privacy Policy and applicable U.S. privacy laws.

For details regarding the collection, use, storage, and sharing of information with third parties, please refer to the Privacy Policy page on the website.

Third-Party Services

To facilitate online shopping and order fulfillment, we may engage third-party service providers, including:

Third-party payment processing services.

Logistics and product delivery services.

Website hosting and technical maintenance services.

Customer service and related business support services.

These third-party service providers operate under their own respective terms of service and privacy policies.

The use of third-party services does not alter the contractual obligations of Nahvane LLC as the seller of the goods.

Amendments to Terms of Service

Nahvane LLC reserves the right to update these Terms of Service to reflect changes in business operations, website functionality, or applicable laws.

In the event of significant changes, we will notify customers through appropriate means, as required by applicable law.

Amendments to these Terms shall not retroactively deprive customers of rights already acquired under the law.

Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to be valid to the fullest extent permitted by law.

Such provisions shall be adjusted to the extent necessary and permitted by law to achieve their original intent as closely as possible.